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PPC Managementby Webso Digital

Worked example, not a client

An online furniture shop's twelve checks before the first pound is spent on Shopping and Performance Max

A three-hundred-product furniture shop with a healthy organic trade wants Shopping ads before Christmas. Before a pound is spent we run twelve checks, each with a pass or a fail and the fix, because a Shopping campaign built on a broken feed spends its first month teaching Google the wrong catalogue. This is the checklist as it would come back for a shop like this one. The shop is a composite.

Written by Daniel Stoychev. The shop is a composite and the pass and fail results are illustrative. The twelve checks are the real pre-launch list we run on every shop account.

Worked example. The shop is invented to show the checklist in use. The checks are real and are run in this order on every e-commerce account before launch; the results shown are the ones a shop of this kind usually returns.

The twelve checks

Pass or fail, and the fix before launch

The pre-launch checklist as it would come back for this shop, illustrative results
#CheckResultFix before launch
1Merchant Center feed approved, no item-level disapprovalsFail: 41 products disapproved for missing identifiersAdd the manufacturer identifiers where they exist and mark the handmade lines as having none
2Price and availability in the feed match the pageFail: 18 sale prices out of dateFeed refresh set to daily, sale prices pulled from the shop not typed
3Shipping and returns set in Merchant Center and matching the sitePass
4Purchase conversion with value, firing once per orderFail: fires on the thank-you page refreshTransaction identifier added so an order counts once
5Enhanced conversions on, consent mode in placePass
6Product pages usable on a phone in under three secondsFail on 60 pages: a 4 MB hero imageImages resized and served in a modern format
7Product titles lead with what people searchFail: titles lead with the brand's range namesTitles rewritten as type, material, size, colour, then the range
8Custom labels in the feed for margin and bestseller tiersFail: noneTwo labels added, so bids can follow margin
9Brand exclusions for Performance Max, own brand includedFail: not setSet, so the brand searches stay with the cheaper Shopping campaign
10Negative list for Shopping: free, DIY, plans, second hand, rentalFail: noneShared list created and applied
11Free listings claimed in Merchant CenterPass
12A returns and delivery page a buyer can find from a product pagePass

The split, and why Shopping first

Standard Shopping for a month before Performance Max gets a budget

Standard Shopping shows the catalogue on product searches and lets the account see every search term and set every bid, which is how the first month teaches us which product types sell from an ad. Performance Max is added in month two with the brand excluded and the bestseller label as its asset group, so it spends on the products Shopping has already proved and not on the ones it has not. A shop that starts with Performance Max alone cannot see what it bought, and a Christmas budget deserves to be seen.

What the first report will say

Four lines, nothing else

  1. Spend, orders and revenue from the counted purchase action, with the share of orders that were brand searches shown separately.
  2. The product types that sold from an ad, and the ones that did not, from the product report.
  3. The search terms excluded in the month, with the three most expensive named.
  4. What is declined: a Performance Max budget before the first month is read, broad text ads for the category names, and any bid on the competitors' brand names.

Tell us what you spend. We reply with a fixed fee and the first three changes.

Your monthly spend, what a lead is worth to you and the address of the page your ads land on. Daniel Stoychev replies within one working day with the tier, the fee, what he would change first, and whether your sector and area are still free.